How to Pay Your Value City Furniture Credit Card Bill



Value City Furniture Logo

What can you tell me about Value City Furniture and the credit cards that they offer to their customers?

Value City Furniture is a subsidiary of the furniture company American Signature, which is based out of the state of Ohio. They specialize in offering customers all kinds of home décor and furniture at, as the name obviously suggests, a significant value over the stuff offered by other furniture chains. The reason that Value City Furniture can offer substantial savings over their competition is because they own the furniture production facilities that supply the stores themselves, which means there is no distribution company that Value City Furniture has to pay to receive goods. These savings get, supposedly, passed on to the brand’s customers.

To help customers make purchases that much easier, Value City Furniture offers two different credit cards – The Value City Furniture Preferred Platinum Card and the Value City Furniture Value Plus Card.

If you have questions about your account or experience with Value City Furniture, give the brand’s customer service line a call at (888) 751-8552 and the agents will be able to help you find the information you want.

Value City Furniture Preferred Platinum Card

Value City Furniture Preferred Platinum Credit Card

How do I make an online account for my Value City Furniture Preferred Platinum Card?

If you have a Value City Furniture Preferred Platinum Card, you can create your account to manage the credit card online by going to the Comenity card registration page. Though the first thing it asks you is whether or not you know your credit card account number, you can actually complete the account creation process without it – you will just have to fill out a little more personal information so the site can pull up the proper card information.

How do I make a Value City Furniture Preferred Platinum Card payment online?

  • Go to the Preferred Platinum Card payment portal – comenity.net/vcf
  • Enter your user name and password
  • Click the “Sign in” button

Value City Furniture Preferred Platinum Card Login

  • Go to Pay My Bill
  • Enter your preferred payment amount
  • Input the payment details for the account that you want to pay your balance with
  • Submit your payment
  • Verify that your details are correct and finalize the bill pay

What other Value City Furniture Preferred Platinum payment options were you able to find?

If making a payment online isn’t quite your thing, you can also pay over the phone, in person or through the mail.

Preferred Platinum Card Pay by Phone

For those of you who would like to make a payment on your account over the phone, you can do so by contacting the Value Plus Card customer service line by dialing (888) 428-8818. Follow the options to get the payment

Preferred Platinum Card Payment Mailing Address

To find the mailing address to pay your bill through the mail, you will have to either consult your monthly billing statement or log in to the site as instructed above and go to Account Central to get the address.

Preferred Platinum Card Pay in Person

You can also make a payment on your account in any Value City Furniture location. To find one near wherever you might be, visit Value City Furniture store locator.

Value City Furniture Value Plus Card

 Value City Furniture Value Plus Card

How can I make an account for my Value City Furniture Value Plus Card online?

Since the Value Plus Card is managed by Synchrony (whereas the Preferred Platinum is managed by Comenity), you can actually create your account by following the “Register” link found by the login area on any page on the www.synchrony.com website. Once you click that link, you will be asked to enter various bits of information to identify who you are and which account is yours. When you’re done, you will have created a user name and password to log in and make a payment on your account as discussed in the following question.

What do I need to do to make a Value City Furniture Value Plus Card payment online?

Value City Furniture Value Plus Card Login

  • Under the Payments tab, click “Make a Payment
  • Choose the amount to pay toward your balance
  • Enter your checking account details when requested
  • Submit and confirm your payment

What other kind of payment methods could you find for the Value Plus Card?

For those who don’t want to make a payment online for the Value Plus Card, you can also make a payment in stores or over the phone.

Value Plus Card Pay in Stores

If you would like to make a payment on your Value Plus Card balance in person or only have cash to pay your bill, you can do so at any Value City Furniture location. To find the one nearest to you, visit the Value City Furniture store locator.

Value Plus Card Pay by Phone

To make a payment over the phone on your Value City Furniture Preferred Platinum Card, you may do so by calling the customer service hotline that has been set up for that specific card at (866) 396-8254.

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