How to Pay Your Consumers Energy Bill

 Consumers Energy Logo

What can you tell me about Consumers Energy?

Consumers Energy is a company that provides millions of people throughout Michigan access to electricity and gas services. They have over 100 years of experience in the industry and pretty much provide all power and gas used by residents of the state.

How can I make a payment online?

  • Go to
  • Click the big button on the left side of the screen that says “LOG IN
  • Enter your user ID and password
  • Click the “Log In” button

Consumers Energy Login

  • Go to Pay Over the Net
  • Select your payment amount and date
  • Input your bank’s routing number and your checking account number
  • Submit the payment
  • Look over your bill pay details and finalize the payment

How do I create an online account with Consumers Energy?

To make a login for your Consumers Energy account, head over to the Consumers Energy Create My User Profile area and fill out the forms completely. Before going there, make sure to have your account number handy as well as be prepared to input various bits of your personal information, otherwise you will not be able to finish the forms.

Can I make a Consumers Energy payment over the phone?

Yes, you can. If you would prefer to make a payment over the phone on your Consumers Energy account balance, you can do so by calling them at (866) 329-9593.


Be aware that there is a (rather large, in my opinion) “convenience fee” of $6.25 that will be applied to payments made over the phone.

What is the Consumers Energy mailing address for payments?

To pay your bill through the mail, get a check or money order made out to Consumers Energy with your account number noted somewhere on it and send it to the following address:

Consumers Energy Payment Center
Consumers Energy Payment Center adress

What other Consumers Energy payment options could you find?

There are actually quite a few ways to make a payment on your account if none of the above suit your needs. Consumers Energy will allow you to also pay your bill via one of the following:

Automatic Payments

Consumers Energy offers two types of automatic payment plans. One is with your checking account information and can be completed through their website by logging in as instructed above. The other is via a Visa or MasterCard credit card and can also be set up with your online account.

In-Person at Consumers Energy Locations or Authorized Payment Agents

For those of you who want to make a payment in cash, you can do so by visiting one of many payment locations that Consumers Energy offers. To find one of their offices or an authorized agent (like certain Kmart or Walmart stores), visit the Consumers Energy bill payments locations page.

Through Your Bank

Many banking institutions have the tools needed to make payments on your Consumers Energy account through them. Contact your bank for more information to get this set up.

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